Watch Repair & Restoration FAQ’s

Repair and Restoration FAQ

We are Richard Mille Specialists.

We also service brands such as Rolex, Audemars Piguet, Grand Seiko, Vacheron Constantin, Patek Philippe, IWC, Cartier, Omega, Frank Muller, Panerai, Hublot, Universal Geneve, Heur, Lemania, as well as any smaller or obscure no name brand timepiece with ebauche’ calibers from Valjoux, F. Piguet, Landeron, International Watch co., and more.

Contact us for current wait times. Times also change according to restoration parts availability, or in house manufacture, for your particular watch.

We aim for a zero return rate and pride ourselves on not rushing any work. When it’s done, it’s done. If you are in a rush for service we are NOT your kind of Watchmakers.

Thank you for your patience and for choosing traditionally trained Watchmakers.

Yes we do. Please inquire as we do work on high grade quartz watches such as Cartier, Chopard, Patek Philippe, and more.

Yes, our facility has extensive dry and wet water resistance testing machines from Witschi, Roxer and more. No watch leaves our atelier without testing according to manufacture depths. Note that vintage watches are known for not reaching original depth ratings or unable to be water proof. Using laser welding we can now repair a lot of these watches. 

A basic complete overhaul includes a cleaning of the case and bracelet using ultrasonic frequency baths.

We have proper micro laser welding utilizing argon gas on premises. We can laser weld Rolex 904L, 316L, 18K solid gold and Rose gold watch cases, buckles, case backs, and bands for restoration. We can also remove case back names, text and all engravings.

Our Master Watchmaker only signs the inside of watches nowadays. Thank you for all the past support.

Of course we can. We use our micron precise CNC machine for new springs. Please send us all fragments of the broken spring. We bring these vintage no longer available springs into CAD then write the CAM for CNC, and keep files on hand for later manufacture.

We concentrate work on “High Grade” mechanical watches of all ages since the inception of the wristwatch, and mechanical vintage aeronautical instruments.

We are also a certified repair center for current independent Watchmakers. 

 

We can usually use our in house laser welding machine to repair what could not be repaired in the past. Send us your watch for a proper evaluation of the damage. We will provide you with an estimate for laser, re-lapping and polishing work.